Washing Machine Not Draining What to Do

Posted by Ship It Appliances Ltd on 20th Sep 2017

One of the most common complaints with washing machines is a machine that won’t drain properly at the end of each cycle, meaning when you remove your laundry, it’s still soaking wet. This will make it extremely difficult to dry everything – and it’ll hugely increase the running costs of your tumble dryer.

There are two potential causes of this problem:

  • There’s a blockage.
  • The pump is broken.

Fortunately, each of these problems can be remedied quite simply with the aid of a few common tools. Let’s go through how we might diagnose the issue and solve it.

Tools you need to drain a washing machine

Before getting started, you’ll want to assemble the necessary tools. This will save you time and effort later. The tools are:

  • A bucket
  • A screwdriver
  • Sponge
  • Clamps
  • Needle-nose pliers
  • An adjustable spanner or nut driver (the latter might be preferable in cramped interiors)
  • Something to prop up the machine. Old cans, bricks and lengths of wood are all suitable.

washing machine diagram

Inspect your washing machine

To begin with, you’ll want to drain out the water. Unplug the machine and remove the water. Do this by first locating the drainage hose (or pump) at the back of the washer. If you’re lucky, you might find that the hose has a kink in it that’s preventing it from draining. Simply straighten this out and your job is done!

Drain your washing machine

If there’s no sign of a problem, you can begin draining the machine. Keep the end of the hose higher than the washer and unscrew it. Then when you’re ready to start draining, drop the hose into the bucket. You might need several fills of the bucket before the machine is empty. If there’s something in the pipe, remove it.

Prop up your washing machine

Now’s the time to stack your propping-up apparatus beneath the front of the washer. This will allow you to access the screws around the bottom of the machine. Unscrew them and remove the panel; you should then be able to see the pump.

Inspect your washing machine’s pump

If you’re lucky, your pump will come with a translucent case that will allow you to see what’s causing the blockage. You’ll then be able to extract it using your needle-nose pliers. Failing that, there may be a blockage in the hose connecting the pump to the tub. Reach under the bottom of the machine, unscrew the hose, and take a look. If there are any leaks, mop them up quickly with a sponge.

Replace your washing machine’s pump

If you can’t find a blockage, it’s time to take a close look at the pump itself. If the pump is leaking or making a horrible noise, it’s time to replace it. Take note of the model number, which should be written on the side of the device, and order an identical replacement. Fitting a new pump should be as simple as screwing it in, connecting the hoses, and re-installing the belt.

Alternatively, you might want to invest in a new washing machine. You can view our full range here.

Need help? Call our team on 01623 625 658